Review by
Anonymous
on
September 27, 2026
-
Baylor Scott & White Hillcrest Internal Medicine and Senior Health Center - 2201 MacArthur Dr Ste 100
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Always friendly and helpful. Re...”
Always friendly and helpful. Responsive to questions even though it is clear they are required to see the maximum number of patients in shortest time possible. Even though they maintain a great attitude throughout. As a patient, I have learned the process too and I have to be stay alert to it. If I don't l might not to get to ask a question or add information because l have been moved down the assembly line and will not ever see the appropriate person to ask again.
Comment - “ Always friendly and helpful. Re... ”
Always friendly and helpful. Responsive to questions even though it is clear they are required to see the maximum number of patients in shortest time possible. Even though they maintain a great attitude throughout. As a patient, I have learned the process too and I have to be stay alert to it. If I don't l might not to get to ask a question or add information because l have been moved down the assembly line and will not ever see the appropriate person to ask again.