Open full review
Review by
Jennifer M.
on
November 27, 2012
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Western States HIFU - Robert Pugach, MD - 3801 Katella Ave Suite 110
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Amazing”
Dr. Pugach is an amazing doctor. I was 4 months pregnant with kidney stones and he followed me throughout my pregnancy for a healthy pregnancy. They got me in asap if I was ever thinking there was a problem. He is very caring and took the time to explain everything. Months after the pregnancy we did the lithotripsy and came out with flying colors. His office staff is also amazing. Very friendly, compassionate, helpful. You do not find that very often a great doctor and staff. I would recommend anyone with any form of urologic problems to see him! Thank you Dr Pugach!
Comment - “ Amazing ”
Dr. Pugach is an amazing doctor. I was 4 months pregnant with kidney stones and he followed me throughout my pregnancy for a healthy pregnancy. They got me in asap if I was ever thinking there was a problem. He is very caring and took the time to explain everything. Months after the pregnancy we did the lithotripsy and came out with flying colors. His office staff is also amazing. Very friendly, compassionate, helpful. You do not find that very often a great doctor and staff. I would recommend anyone with any form of urologic problems to see him! Thank you Dr Pugach!