Review by
L. G.
on
August 22, 2015
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West Augusta Pediatrics PC - 1215 W Wheeler Pkwy
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Upset mom”
After 8 years with this doctor, I had an incident with my 15 month old that required his immediate attention, especially after her being under his care for a week. He refused to see her because they were under staffed, however, not one single patient came in the whole hour I was there and not to mention that there was no one in the waiting room. My daughter was extremely sick to the point that I called another pediatrician who told me to bring her in due to her condition. She is now much better. We will never use this doctor again. I thought he truly cared for children, especially after 8 years but when there was a TRUE emergency, he wasn't available. Thank God for the other pediatrician who saw her immediately.
Comment - “ Upset mom ”
After 8 years with this doctor, I had an incident with my 15 month old that required his immediate attention, especially after her being under his care for a week. He refused to see her because they were under staffed, however, not one single patient came in the whole hour I was there and not to mention that there was no one in the waiting room. My daughter was extremely sick to the point that I called another pediatrician who told me to bring her in due to her condition. She is now much better. We will never use this doctor again. I thought he truly cared for children, especially after 8 years but when there was a TRUE emergency, he wasn't available. Thank God for the other pediatrician who saw her immediately.