Review by
T. J.
on
June 20, 2015
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WMCHealth Physicians Neurosurgery, Valhalla - 100 Woods Road ACP 4th Floor
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
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Post-Visit Follow-Up
“Dr. never showed.”
On second scheduled appointment Dr. Hanft never showed and nurse could not locate him. Sat in exam room and waiting room for one and a half hours then left. No call with explanation.
Comment - “ Dr. never showed. ”
On second scheduled appointment Dr. Hanft never showed and nurse could not locate him. Sat in exam room and waiting room for one and a half hours then left. No call with explanation.