Review by Anonymous on February 18, 2015 -
VISTA PHARMACIES, INC - 403 W F St
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Patient told to go elsewhere”
This is an excellent doctor with excellent medical providers and a totally clueless, inefficient staff. Dr. Leon and/ or her office staff have set up a totally frustrating set of barriers to reach either her or the other providers in the office. When I complained, requested assistance with referrals, appointments etc., I was told I was wrong and finally, invited to find another provider by Julia who then hung up on me. This was after a year, as a cancer patient diagnosed with stage IV cancer of requesting to see my oncologist. The treatment I received there by the doctors, nurses and PAs was excellent. After that, it was like falling into a black hole. If you go there, good luck.
Comment - “ Patient told to go elsewhere ”
This is an excellent doctor with excellent medical providers and a totally clueless, inefficient staff. Dr. Leon and/ or her office staff have set up a totally frustrating set of barriers to reach either her or the other providers in the office. When I complained, requested assistance with referrals, appointments etc., I was told I was wrong and finally, invited to find another provider by Julia who then hung up on me. This was after a year, as a cancer patient diagnosed with stage IV cancer of requesting to see my oncologist. The treatment I received there by the doctors, nurses and PAs was excellent. After that, it was like falling into a black hole. If you go there, good luck.