Open full review
Review by
R. D.
on
August 13, 2015
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Usha Venkatraj - 1602 Rock Prairie Rd Suite 130-B
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Doesnt Care About Patients”
It was more than an hour past my appointment time and the first two patients of the day still waiting to be seen. The Dr was in, but couldn't be disturbed so staff couldn't find out when she might start seeing scheduled patients! Staff said it was normal for her to be extremely late seeing patients. There are several other specialists in this field local to see!
Comment - “ Doesnt Care About Patients ”
It was more than an hour past my appointment time and the first two patients of the day still waiting to be seen. The Dr was in, but couldn't be disturbed so staff couldn't find out when she might start seeing scheduled patients! Staff said it was normal for her to be extremely late seeing patients. There are several other specialists in this field local to see!