Review by B. K. on May 11, 2015 -
UofL Physicians – Digestive & Liver Health - 401 East Chestnut Street, Suite 310
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Would never recommend this physician for any procedure or care”
Botox Injection into Stomach sphincter caused worse symptoms than started with. I saw Dr. Stocker for symptoms for stomach reflux causing sore throat, swallowing difficulty, stomach pain, and breathing problems. After having a motility test I was diagnosed with Variant Achalasia (food not entering stomach normally) and she recommended I have a procedure that involved doing an endoscopy and injecting botox into the valve between the esophagus and stomach. This was supposed to relax the muscle and food would pass easier. I was told this was 90% effective in most cases, but what I wasn't told was that for 25% of patients the muscle would relax too much and result in worse reflux than I had. I am now suffering with reflux and the same symptoms except the stomach pain 24/7 when before the procedure there were at least times during the day where I was symptom free. Basically the stomach valve now just stays open. Post procedure I was given prescriptions for 2 more medicines which aren't really helping. If I had been informed of the 25% chance of symptoms becoming worse, I probably would have reconsidered having this procedure. The good news is botox is temporary and hopefully it will wear off soon.
In the meantime, I would never recommend this physician for any procedure or care given that fact that she did not provide me with full disclosure of possible complications of this procedure. Also, I have had a poor experience with calling the office for medical advice and not having my phone call returned. That has happened to me 3 times. The only times I was called back was when I called after hours, the night of the procedure and 2 weeks later when I hadn't heard back from anyone at Dr. Stocker's office even though it had been 2 days. Both times the on call physician called me back within 30 minutes.
Comment - “ Would never recommend this physician for any procedure or care ”
Botox Injection into Stomach sphincter caused worse symptoms than started with. I saw Dr. Stocker for symptoms for stomach reflux causing sore throat, swallowing difficulty, stomach pain, and breathing problems. After having a motility test I was diagnosed with Variant Achalasia (food not entering stomach normally) and she recommended I have a procedure that involved doing an endoscopy and injecting botox into the valve between the esophagus and stomach. This was supposed to relax the muscle and food would pass easier. I was told this was 90% effective in most cases, but what I wasn't told was that for 25% of patients the muscle would relax too much and result in worse reflux than I had. I am now suffering with reflux and the same symptoms except the stomach pain 24/7 when before the procedure there were at least times during the day where I was symptom free. Basically the stomach valve now just stays open. Post procedure I was given prescriptions for 2 more medicines which aren't really helping. If I had been informed of the 25% chance of symptoms becoming worse, I probably would have reconsidered having this procedure. The good news is botox is temporary and hopefully it will wear off soon. In the meantime, I would never recommend this physician for any procedure or care given that fact that she did not provide me with full disclosure of possible complications of this procedure. Also, I have had a poor experience with calling the office for medical advice and not having my phone call returned. That has happened to me 3 times. The only times I was called back was when I called after hours, the night of the procedure and 2 weeks later when I hadn't heard back from anyone at Dr. Stocker's office even though it had been 2 days. Both times the on call physician called me back within 30 minutes.