Review by
K. B.
on
September 29, 2016
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Tower Health Medical Group Family Medicine - Pottstown - 730 S Hanover St
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
- Post-Visit Follow-Up Not rated
“Not a good experience”
I saw Dr.Young for the first this morning and she could not have been more dismissive, rude and uncaring. She walked in the room and without so much as introducing herself to me or asking me who I was, saying good morning or ANY other basic human pleasantry she barked at me "What are you here for?" After I explained my situation she consistently stated "I don't have an answer" to every question I asked. After 5 minutes of this I actually got up, told her I wouldn't bother her any further, and left the room and she didn't bat an eyelid! Please bear in mind I have seen a doctor there about 4 times in 10 years so it's not like I am a "frequent flier". Transferred my records on the way out to a practice who actually gives a d...mn. My advice - run!
Comment - “ Not a good experience ”
I saw Dr.Young for the first this morning and she could not have been more dismissive, rude and uncaring. She walked in the room and without so much as introducing herself to me or asking me who I was, saying good morning or ANY other basic human pleasantry she barked at me "What are you here for?" After I explained my situation she consistently stated "I don't have an answer" to every question I asked. After 5 minutes of this I actually got up, told her I wouldn't bother her any further, and left the room and she didn't bat an eyelid! Please bear in mind I have seen a doctor there about 4 times in 10 years so it's not like I am a "frequent flier". Transferred my records on the way out to a practice who actually gives a d...mn. My advice - run!