Open full review
Review by
M. S.
on
January 28, 2014
-
Thomas Roberts IV - 2 Walden Ridge Drive Suite 50
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Great Experience”
Dr. Roberts and his staff are top notch. I brought both of my children age 6 & 8, and although the 8 year old will eventually need treatment, I felt confident that I was not talked into something we did not need. Only my 6 year old needed early intervention. The office is clean and bright and no awful CNN on the televisions! They have puzzles and games to keep kids occupied. Everyone was smiling and friendly. My daughter loves to go to have her braces checked- it's cool when you are 6. I do like that the office is not JUST geared for kids. There were plenty of adults getting their Invisalign or braces checked also.
Comment - “ Great Experience ”
Dr. Roberts and his staff are top notch. I brought both of my children age 6 & 8, and although the 8 year old will eventually need treatment, I felt confident that I was not talked into something we did not need. Only my 6 year old needed early intervention. The office is clean and bright and no awful CNN on the televisions! They have puzzles and games to keep kids occupied. Everyone was smiling and friendly. My daughter loves to go to have her braces checked- it's cool when you are 6. I do like that the office is not JUST geared for kids. There were plenty of adults getting their Invisalign or braces checked also.