Review by
C. J.
on
January 04, 2014
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Thomas Purtzer - 1322 E Mcandrews Rd Suite 101
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Unbelievably rude staff and doctor”
Besides dealing with the incredibly rude staff (or I guess I should say Dr Purtzer's Wife and assistant so nothing will ever be done about her attitude) when I wasn't in shock over how I was being treated by everyone in this strange office including Dr. Purtzer, I was always being asked to fill out paperwork that I had previously filled out or asked to pay a fee that I had already paid. And they aren't nice about asking and even have gone as far as telling me I was just trying to get a free office visit out of them 'gasp!' BUT I had my receipt so that was that and I haven't been back after that. Apparently you couldn't pay me to go back to that place.
Comment - “ Unbelievably rude staff and doctor ”
Besides dealing with the incredibly rude staff (or I guess I should say Dr Purtzer's Wife and assistant so nothing will ever be done about her attitude) when I wasn't in shock over how I was being treated by everyone in this strange office including Dr. Purtzer, I was always being asked to fill out paperwork that I had previously filled out or asked to pay a fee that I had already paid. And they aren't nice about asking and even have gone as far as telling me I was just trying to get a free office visit out of them 'gasp!' BUT I had my receipt so that was that and I haven't been back after that. Apparently you couldn't pay me to go back to that place.