Review by C. G. on November 16, 2020 -
Summit Brain & Spine - 1000 Triumph Blvd
Office & Staff Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
“Visit was very positive, and I felt confident with the assessment plan”
Comprehensive patient care seems to be the objective. I learned that the Edwards doctors are brothers with complementary specialties and consult together for patient care. That was impressive. Actually, when my MRI results were available, the doctor, himself, called me. He presented a plan and ask if it was agreeable with me. We then proceeded. I felt like a team member in my own care. Respect was appreciated. The PA's were knowledgeable and consulted with the doctors in a team effort. Communication was excellent. Concerns were heard and addressed. Under most circumstances, patients can expect a conservative and careful approach before surgery is considered. If a patient wishes to discuss alternative care options, that discussion is respected. A staff member helps weary patients with referrals and scheduling of any ordered tests.
Comment - “ Visit was very positive, and I felt confident with the assessment plan ”
Comprehensive patient care seems to be the objective. I learned that the Edwards doctors are brothers with complementary specialties and consult together for patient care. That was impressive. Actually, when my MRI results were available, the doctor, himself, called me. He presented a plan and ask if it was agreeable with me. We then proceeded. I felt like a team member in my own care. Respect was appreciated. The PA's were knowledgeable and consulted with the doctors in a team effort. Communication was excellent. Concerns were heard and addressed. Under most circumstances, patients can expect a conservative and careful approach before surgery is considered. If a patient wishes to discuss alternative care options, that discussion is respected. A staff member helps weary patients with referrals and scheduling of any ordered tests.