Open full review
Review by
Anonymous
on
April 20, 2010
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Steven Inouye, OD - 433 9th St
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Poor Service”
I have been back to the office twice with a lense that keeps falling out. Was told this time the lense has warped and the glasses are out of warranty. I purchased them in 6/08 and on today 4/10 they are no good and Mr. Inouye cannot to anything about it. A $400 pair of glasses. I will not go back!
Comment - “ Poor Service ”
I have been back to the office twice with a lense that keeps falling out. Was told this time the lense has warped and the glasses are out of warranty. I purchased them in 6/08 and on today 4/10 they are no good and Mr. Inouye cannot to anything about it. A $400 pair of glasses. I will not go back!