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Review by J. E. on June 21, 2018 -
Silkiss Eye Surgery - 711 Van Ness Avenue Suite 340
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Terrible Experience and A Complete Waste of Time”
I saw her 3 times. She was not interested in listening to what I had to say about my medical history, pertaining to my eyes. She requested my MRI CD and said her office would call to get a copy of it, never did, I brought it in. The last two visits I waited for over an hour for her to see me. The last appt She walked in at 3:20 for a 2:00 appt, no apology, looked at my MRI and started to talk to me like she was my neurologist! What? Then she wanted to know why I was there!
Comment - “ Terrible Experience and A Complete Waste of Time ”
I saw her 3 times. She was not interested in listening to what I had to say about my medical history, pertaining to my eyes. She requested my MRI CD and said her office would call to get a copy of it, never did, I brought it in. The last two visits I waited for over an hour for her to see me. The last appt She walked in at 3:20 for a 2:00 appt, no apology, looked at my MRI and started to talk to me like she was my neurologist! What? Then she wanted to know why I was there!