“Dr. Richter is my eye doctor!!!”
Dr, Richter - sets standards for his profession!!
Medical Staff - excellent - competent, caring professionals!
Office Staff - Good overall. However, Nancy needs help - now!!! The woman does the work of two!! She is great!
Also - I did not appreciate being challenged for an outstanding $15 co-pay immediately upon arrival. Patients, in the waiting area, did not have to overhear that conversation! Turns out that the invoice was received and returned by USPS the prior weekend. Training refresher in customer relations needed here.
Last item - 60-minutes, from scheduled appointment time until I saw Dr. Richter, seemed a tad long.
Comment - “ Excellent physician ”
Great experience, very thorough.