Review by
P. T.
on
September 27, 2016
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Serrano OB-GYN - 19222 Stonehue #101
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Best solo practice”
If you are in the San Antonio area and looking for a OB/GYN with experience, you need to meet Dr. Serrano. He took care of me very well and carefully during my two pregnancies, both were high risk because I have history of ectopic pregnancies in the past. He is always so acurate in his diagnosis accompanied by a good mood. He always answered all my questions and explained my concerns, facts and risks straight out, very honest and professional. His staff just shines, they are so nice and they are the kind who answers back my phone calls right away, you will love this ladies. I have been his patient for years, with and w/o insurance. When I didn't have insurance and paid cash his prices were reasonable and affordable. Another plus on his practice (and it's one of my favorite things in this place), is Doctor Serrano has a sonó machine 3D/4D so it's very convenient you can have everything done in one appointment, they also do your lab work there so his practice it's very recommendable. It's one those you will want to come back every year for your annual exam, I just love it. Wait, I almost forgot to tell you he and all the staff are bilingual english/ spanish for those who need it, to me A+++ OB/GYN in the area.
Comment - “ Best solo practice ”
If you are in the San Antonio area and looking for a OB/GYN with experience, you need to meet Dr. Serrano. He took care of me very well and carefully during my two pregnancies, both were high risk because I have history of ectopic pregnancies in the past. He is always so acurate in his diagnosis accompanied by a good mood. He always answered all my questions and explained my concerns, facts and risks straight out, very honest and professional. His staff just shines, they are so nice and they are the kind who answers back my phone calls right away, you will love this ladies. I have been his patient for years, with and w/o insurance. When I didn't have insurance and paid cash his prices were reasonable and affordable. Another plus on his practice (and it's one of my favorite things in this place), is Doctor Serrano has a sonó machine 3D/4D so it's very convenient you can have everything done in one appointment, they also do your lab work there so his practice it's very recommendable. It's one those you will want to come back every year for your annual exam, I just love it. Wait, I almost forgot to tell you he and all the staff are bilingual english/ spanish for those who need it, to me A+++ OB/GYN in the area.