Review by Anonymous on January 11, 2016 -
Sentara Pediatric Physicians - 1950 Glenn Mitchell Dr Ste 310
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Find a Pediateician that cares about your child”
Horrible Doctor and practice. My daughter ran a temp of 103. We called the office before work hours and spoke w/their on-call nurse. We described the symptoms & was told an ER visit was not necessary. We had an appt the same day for our other daughter. On-call nurse told us to take our sick daughter in at the same time as the scheduled appt. and she would handle the rest. I get there & the doctor personally refused to see our sick child and was informed the on-call nurse did not represent them? Huh? If you hire a company like that for a service such as an after hours call service, they do represent you. This was the last straw. After dealing with long wait times, rude staff and private rooms smelling like urine we decided she would no longer be our children's Doctor. What kind of medical Practitioner who took the Hippocratic Oath refuses to see a child w/a 103 temp because it might inconvenience their schedule for the day. Find a doctor who cares about your child.
Comment - “ Find a Pediateician that cares about your child ”
Horrible Doctor and practice. My daughter ran a temp of 103. We called the office before work hours and spoke w/their on-call nurse. We described the symptoms & was told an ER visit was not necessary. We had an appt the same day for our other daughter. On-call nurse told us to take our sick daughter in at the same time as the scheduled appt. and she would handle the rest. I get there & the doctor personally refused to see our sick child and was informed the on-call nurse did not represent them? Huh? If you hire a company like that for a service such as an after hours call service, they do represent you. This was the last straw. After dealing with long wait times, rude staff and private rooms smelling like urine we decided she would no longer be our children's Doctor. What kind of medical Practitioner who took the Hippocratic Oath refuses to see a child w/a 103 temp because it might inconvenience their schedule for the day. Find a doctor who cares about your child.