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Review by Wilma R. on December 14, 2020 -
Randal West, MD - 1467 Johnston-Willis Drive
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Absolutely the BEST!”
I was sent to JW to get a CT of what they thought was a hernya. Well about 3 hours later I was admitted and with in a few hours has met Dr West. When he came in the roomy there, I had a sense for calm. He asked permission to examine me. I know by the way the ER talked, it was bad. He schedules surgery for that night but can across a yes result come 2008 that no one told me so he changed his mind and started chemo within 2 days. That was 4 years ago yesterday and I am still here
Comment - “ Absolutely the BEST! ”
I was sent to JW to get a CT of what they thought was a hernya. Well about 3 hours later I was admitted and with in a few hours has met Dr West. When he came in the roomy there, I had a sense for calm. He asked permission to examine me. I know by the way the ER talked, it was bad. He schedules surgery for that night but can across a yes result come 2008 that no one told me so he changed his mind and started chemo within 2 days. That was 4 years ago yesterday and I am still here