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Review by Kathleen P. on April 19, 2018 -
Practice At 811 13th St Suite 20 - 811 13th St Suite 20
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Not Rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Disregard of a patient and willingness to review tests results in person”
Dr. Clapp saw me on 4-3-18 due to severe back, hip and leg pain. He ordered an MRI on 4-6-18. I had a 2:15 pm appointment on 4-17-18 for him to go over the results of my MRI. I was in severe pain, so I called his office on 4-8, 4-9-18 to see if I could get a pain shot. His assistant got on the phone, told me no pinched nerve or anything surgically wrong. Would get a hold of pain management. I went to my appointment on 17th. Dr. Clapp refused to review my MRI results with me.
Comment - “ Disregard of a patient and willingness to review tests results in person ”
Dr. Clapp saw me on 4-3-18 due to severe back, hip and leg pain. He ordered an MRI on 4-6-18. I had a 2:15 pm appointment on 4-17-18 for him to go over the results of my MRI. I was in severe pain, so I called his office on 4-8, 4-9-18 to see if I could get a pain shot. His assistant got on the phone, told me no pinched nerve or anything surgically wrong. Would get a hold of pain management. I went to my appointment on 17th. Dr. Clapp refused to review my MRI results with me.