Review by
D. H.
on
November 20, 2013
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- 959 Hebron Road
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Very Patient with Patient”
First thorough eye exam I have had since leaving Fort Sam Houston in 2009. The receptionist was friendly, office clean, and wait time low. I felt completely at ease and so much so, I decided to explore the idea of contacts. She took plenty of time to work me through putting them in and taking them out and that's a good thing since sticking something in your eye is an unnatural act. I would highly recommend Dr. Robin Rosengarten.
Comment - “ Very Patient with Patient ”
First thorough eye exam I have had since leaving Fort Sam Houston in 2009. The receptionist was friendly, office clean, and wait time low. I felt completely at ease and so much so, I decided to explore the idea of contacts. She took plenty of time to work me through putting them in and taking them out and that's a good thing since sticking something in your eye is an unnatural act. I would highly recommend Dr. Robin Rosengarten.