Review by Anonymous on October 19, 2014 -
Practice At 715 Albany St - 715 Albany St
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Difficult to trust diagnosis, has complete lack of compassion”
Dr. Stefanidou was never mean but she was completely unfriendly even though patient was being extremely polite. Was definitely not her having a bad day because she acted the same during all three visits. Never showed compassion even when patient was experiencing severe pain right in front of her. Communication skills extremely poor. Patient had to ask a million questions to get her to explain diagnosis, what to do, what the prescription drugs did, and what to expect. Diagnosis may have been incorrect because three weeks of following her drug regimen did not improve condition. Doctor even admitted to not knowing why some of the symptoms were occurring and did not know what tests could explain them when asked. Absolutely did not seem to care about patient's pain or feelings as well.
Comment - “ Difficult to trust diagnosis, has complete lack of compassion ”
Dr. Stefanidou was never mean but she was completely unfriendly even though patient was being extremely polite. Was definitely not her having a bad day because she acted the same during all three visits. Never showed compassion even when patient was experiencing severe pain right in front of her. Communication skills extremely poor. Patient had to ask a million questions to get her to explain diagnosis, what to do, what the prescription drugs did, and what to expect. Diagnosis may have been incorrect because three weeks of following her drug regimen did not improve condition. Doctor even admitted to not knowing why some of the symptoms were occurring and did not know what tests could explain them when asked. Absolutely did not seem to care about patient's pain or feelings as well.