Open full review
Review by
Frank J.
on
August 16, 2017
-
Usa Anatomical Pathology Lab - 575 Stanton Rd
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
-
Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Clinic failures”
My experience at the Stanton clinic has been a tail of failure by the staff. I am a USAF veteran that was referred to this clinic by the Veterans Choice program to receive community based services, because of their inability to see me at a VA clinic in 30 days or less. The staff, "for some reason" would not send in the one page of needed paper work needed for me to continued receiving service at this clinic. They kept passing the buck to someone else. Horrible experience!
Comment - “ Clinic failures ”
My experience at the Stanton clinic has been a tail of failure by the staff. I am a USAF veteran that was referred to this clinic by the Veterans Choice program to receive community based services, because of their inability to see me at a VA clinic in 30 days or less. The staff, "for some reason" would not send in the one page of needed paper work needed for me to continued receiving service at this clinic. They kept passing the buck to someone else. Horrible experience!