Open full review
Review by
Steven G.
on
May 31, 2016
-
Progressive Physician Associates - 5407 Basswood Blvd Suite 107
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Horrible Staff”
If you don't like for anyone to get back with you this is your Doctors Office. The staff is either overworked and understaffed or they just don't care. On multiple occasions I have called multiple times and no response to my messages, I have to call them back in 48 hours and they always say the same thing we call back everyone within 24 hours... Dr Thomas is very nice but she really needs to rethink her staff situation.
Comment - “ Horrible Staff ”
If you don't like for anyone to get back with you this is your Doctors Office. The staff is either overworked and understaffed or they just don't care. On multiple occasions I have called multiple times and no response to my messages, I have to call them back in 48 hours and they always say the same thing we call back everyone within 24 hours... Dr Thomas is very nice but she really needs to rethink her staff situation.