Open full review
Review by
T. W.
on
June 19, 2018
-
Office - 4940 W University Dr Ste 70
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“substandard care, other doctors in practice are good”
Rushed through eye exam. Lenses initially made incorrectly by lab, then replaced and the resulting vision was still "blurry". I told them I wasn't corrected to 20/20. She told me that it was about 20/30 and legal to drive, so they don't need to do anything else.
I said I spent hundreds of dollars on the exam and hundreds more on lenses and frames. She laughed at me and said it is over 40 eyes. I was 40 at the time. Substandard care. See Latham instead.
Comment - “ substandard care, other doctors in practice are good ”
Rushed through eye exam. Lenses initially made incorrectly by lab, then replaced and the resulting vision was still "blurry". I told them I wasn't corrected to 20/20. She told me that it was about 20/30 and legal to drive, so they don't need to do anything else. I said I spent hundreds of dollars on the exam and hundreds more on lenses and frames. She laughed at me and said it is over 40 eyes. I was 40 at the time. Substandard care. See Latham instead.