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Review by T. W. on June 19, 2018 -
Office - 4940 W University Dr Ste 70
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“substandard care, other doctors in practice are good”
Rushed through eye exam. Lenses initially made incorrectly by lab, then replaced and the resulting vision was still "blurry". I told them I wasn't corrected to 20/20. She told me that it was about 20/30 and legal to drive, so they don't need to do anything else.
I said I spent hundreds of dollars on the exam and hundreds more on lenses and frames. She laughed at me and said it is over 40 eyes. I was 40 at the time. Substandard care. See Latham instead.
Comment - “ substandard care, other doctors in practice are good ”
Rushed through eye exam. Lenses initially made incorrectly by lab, then replaced and the resulting vision was still "blurry". I told them I wasn't corrected to 20/20. She told me that it was about 20/30 and legal to drive, so they don't need to do anything else. I said I spent hundreds of dollars on the exam and hundreds more on lenses and frames. She laughed at me and said it is over 40 eyes. I was 40 at the time. Substandard care. See Latham instead.