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Review by M. P. on August 17, 2020 -
Mark Hung-kang Ou MD and Rainbow Chung-ou MD - 4195 Chino Hills Parkway Suite H
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Outstanding doctor and office staff”
Dr Rainbow is and has always been an amazing Doctor. She actually listens to your concerns and addresses them all!! She is knowledgable and explains everything to your full understanding. She was also my mom's doctor and was an absolute Godsend in helping me care for my mom at home until she passed. Dr Rainbow is also my doctor and provides the very best of care and service. Office staff is also expectional!
Comment - “ Outstanding doctor and office staff ”
Dr Rainbow is and has always been an amazing Doctor. She actually listens to your concerns and addresses them all!! She is knowledgable and explains everything to your full understanding. She was also my mom's doctor and was an absolute Godsend in helping me care for my mom at home until she passed. Dr Rainbow is also my doctor and provides the very best of care and service. Office staff is also expectional!