Review by
S.
on
December 11, 2012
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Practice At 416 Hastings Street - 416 Hastings Street
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“With Dr. Horwitz, you are comfortable because you know you are in good hands”
A visit to Dr. Horwitz is comforting and comfortable. You feel welcomed the moment that you walk in by the way that you are greeted. Even the chairs in the waiting room feel more like you are entering a nice home instead of the sterile atmosphere of a doctor's office.
The exam was the best that I have ever had. Dr. Horwitz takes her time to explain what she is doing and what she is finding. Besides looking at my retina (the back of my eye) through her lenses, she took a digital photo of it - and then she showed it to me and explained it. That was really cool.
Her frame selection is great. When you go to a mall store, or one of the big shops, all of the glasses look alike. She's got a lot of choices, from nice (but plain) all of the way to some pretty avante garde glasses. You can tell that she really wants to put you in something nice because she really takes her time with you. The doctor also took a while to make sure that I really understood about the lenses that I could choose. I had never known that there were so many different types of lenses.
I should mention here that while I was waiting she was helping someone else choose glasses - and that person then asked me what I thought of them. I've never experienced this elsewhere, but it seems that a lot of Dr. Horwitz's patients feel so comfortable here that they ask each other for styling advice. When it was my turn, I ended up asking the woman in the waiting room to come over to give me an opinion, and she didn't seem the least bit surprised. I ended finding out that she was a long-time patient, and this has happened to her many times.
I should also mention that her prices seem very fair. I am sure that I have gone elsewhere and paid a little less - but I never felt as though those doctors (or their staffs) cared about me, or cared about the services that they provided to me. With Dr. Horwitz you know that she cares. I guess that is why she calls her practice "Eye Care For You."
Comment - “ With Dr. Horwitz, you are comfortable because you know you are in good hands ”
A visit to Dr. Horwitz is comforting and comfortable. You feel welcomed the moment that you walk in by the way that you are greeted. Even the chairs in the waiting room feel more like you are entering a nice home instead of the sterile atmosphere of a doctor's office. The exam was the best that I have ever had. Dr. Horwitz takes her time to explain what she is doing and what she is finding. Besides looking at my retina (the back of my eye) through her lenses, she took a digital photo of it - and then she showed it to me and explained it. That was really cool. Her frame selection is great. When you go to a mall store, or one of the big shops, all of the glasses look alike. She's got a lot of choices, from nice (but plain) all of the way to some pretty avante garde glasses. You can tell that she really wants to put you in something nice because she really takes her time with you. The doctor also took a while to make sure that I really understood about the lenses that I could choose. I had never known that there were so many different types of lenses. I should mention here that while I was waiting she was helping someone else choose glasses - and that person then asked me what I thought of them. I've never experienced this elsewhere, but it seems that a lot of Dr. Horwitz's patients feel so comfortable here that they ask each other for styling advice. When it was my turn, I ended up asking the woman in the waiting room to come over to give me an opinion, and she didn't seem the least bit surprised. I ended finding out that she was a long-time patient, and this has happened to her many times. I should also mention that her prices seem very fair. I am sure that I have gone elsewhere and paid a little less - but I never felt as though those doctors (or their staffs) cared about me, or cared about the services that they provided to me. With Dr. Horwitz you know that she cares. I guess that is why she calls her practice "Eye Care For You."