Open full review
Review by
P. B.
on
March 09, 2016
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North Texas Podiatry Associates - 401 Westpark Way
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Not Rated
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Front Office Issues”
Scheduled 3 different appointments and then when I came in was told I didn't have an appointment. Last time I asked that they fit me in as I was experiencing a lot of pain because of a procedure Dr. Taylor performed and they I need a referral. I told them I didn't but they refused to see me. The insurance company said I didn't need one. They were very rude and insinuated that I had called the received any response back from them at all. I always thought Dr. Taylor was a nice man. Now I'm not so sure. Another specialist told me my foot had been messed up by him.
Comment - “ Front Office Issues ”
Scheduled 3 different appointments and then when I came in was told I didn't have an appointment. Last time I asked that they fit me in as I was experiencing a lot of pain because of a procedure Dr. Taylor performed and they I need a referral. I told them I didn't but they refused to see me. The insurance company said I didn't need one. They were very rude and insinuated that I had called the received any response back from them at all. I always thought Dr. Taylor was a nice man. Now I'm not so sure. Another specialist told me my foot had been messed up by him.