Open full review
Review by
Jane, M.
on
April 28, 2013
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Optum Primary Care - 3838 W Neptune St Suite D-5
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Thankful for JSA close to home with excellent care”
I am on Medicare + supplement from former employer. The staff is great here from desk to clinic. Usually there is not too long a wait to see the doctor. My only complaint is about my plan and not the doctor herself because it limits my options. She listens to what I say and with the technology now available at her office , she can see my chart accurately and stay on top of anything coming in from specialist visits as well.
Comment - “ Thankful for JSA close to home with excellent care ”
I am on Medicare + supplement from former employer. The staff is great here from desk to clinic. Usually there is not too long a wait to see the doctor. My only complaint is about my plan and not the doctor herself because it limits my options. She listens to what I say and with the technology now available at her office , she can see my chart accurately and stay on top of anything coming in from specialist visits as well.