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Review by F. D. on July 03, 2019 -
Beachwood Office - 3700 Park East Dr Suite 100
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“A Doctor who still really cares about patients”
I recently had a colonoscopy performed by Dr. Frankel. Throughout the entire process he and his staff were very friendly and kind knowledgeable and thorough. I never felt like a number always like a person. He also gave me very specific discharge instructions, and followed up with a very complete letter regarding my case. It was the best follow up letter from a doctor I have ever seen.
Comment - “ A Doctor who still really cares about patients ”
I recently had a colonoscopy performed by Dr. Frankel. Throughout the entire process he and his staff were very friendly and kind knowledgeable and thorough. I never felt like a number always like a person. He also gave me very specific discharge instructions, and followed up with a very complete letter regarding my case. It was the best follow up letter from a doctor I have ever seen.