Open full review
Review by
K. B.
on
July 05, 2016
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Canandaigua Medical Group - 335 Parrish Street
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Not Rated
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Awful experience”
Our experience was a few years ago. We only stayed one year. She was unwilling to discuss the daily asthma medication she prescribed my one year old at our one year well visit. She became very nervous and said she had to check her schedule to see if she could discuss those questions since I should be asking them at a follow up "sick" visit. She left the room and came back and said she could squeeze us in to have a back to back appointment so I could ask that question and then she charged us a co-pay. It was an awful experience. Her nurses and staff apologized to me. I never returned. She should not be practicing.
Comment - “ Awful experience ”
Our experience was a few years ago. We only stayed one year. She was unwilling to discuss the daily asthma medication she prescribed my one year old at our one year well visit. She became very nervous and said she had to check her schedule to see if she could discuss those questions since I should be asking them at a follow up "sick" visit. She left the room and came back and said she could squeeze us in to have a back to back appointment so I could ask that question and then she charged us a co-pay. It was an awful experience. Her nurses and staff apologized to me. I never returned. She should not be practicing.