Review by
Anonymous
on
February 13, 2015
-
Practice At 310 Pine St Nw Suite A - 310 Pine St Nw Suite A
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
-
Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Disgusted Patient after many years!!!Mother went to you too!!!!”
Yes, I have been your patient for years plus my mother was but I will not be back because of your staff and after 5 days I still don't have my test results! You have lost a good patient. I have sent a lot of people to you because you are a good doctor but your staff doesn't care about anyone and some of them have bad attitudes. So I hope I don't have a stroke or heart attack since I didn't get my results of test. Plus I was told by your staff that if I could I needed to bring the deductible.... by your office 2 days ahead of time which being on a fixed income didn't know I would be out all of that money upfront which another facility is working with me on the deductible and after coming to you for years and never owed you a dime you wouldn't work with me Plus on one of the test the scheduler said I didn't need caffeine for 24 hours and a radiologist I went talked to before the appointment said that information was wrong.
Comment - “ Disgusted Patient after many years!!!Mother went to you too!!!! ”
Yes, I have been your patient for years plus my mother was but I will not be back because of your staff and after 5 days I still don't have my test results! You have lost a good patient. I have sent a lot of people to you because you are a good doctor but your staff doesn't care about anyone and some of them have bad attitudes. So I hope I don't have a stroke or heart attack since I didn't get my results of test. Plus I was told by your staff that if I could I needed to bring the deductible.... by your office 2 days ahead of time which being on a fixed income didn't know I would be out all of that money upfront which another facility is working with me on the deductible and after coming to you for years and never owed you a dime you wouldn't work with me Plus on one of the test the scheduler said I didn't need caffeine for 24 hours and a radiologist I went talked to before the appointment said that information was wrong.