Review by Anonymous on October 09, 2010 -
Practice At 291 Main St - 291 Main St
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Awesome”
Dr. Sorvino is awesome! My daughter, 18 years old, was terrified when she found out from her general dentist that she needed a root canal on a wisdom tooth. Luckily, we were referred to Dr. Sorvino.
From the moment I called the office to schedule the appointment, I knew my daughter would be comfortable. The phone was answered by Laura who was both friendly and professional and found a time that fit my daughter's schedule. When we arrived at the office, Dr. Sorvino came out to the reception area to sit with my daughter and talk to her. She made sure to understand what was worrying my daughter about the visit before she seated her. As we went into the room, my daughter was laughing and smiling.
Dr. Sorvino completed the root canal in two visits, each time using some laughing gas that made my daughter very comfortable. The second visit was so easy because the first had been pain and anxiety free. Dr. Sorvino called to check on how she was feeling the next day - certainly something that I haven't normally experienced.
I can wholeheartedly recommend Dr. Sorvino. She was able to combine professionalism and warmth, excellence and concern. My daughter walked away from what could have been a horrible experience, with nothing but good things to say about her root canal and Dr. Sorvino. The final thing was that when our general dentist saw the final root canal she complimented how fantastic it was!
I hope you never need a root canal, but if you do - look no further than Dr. Sorvino. You will be amazed at how pain free and easy she makes the experience.
Comment - “ Awesome ”
Dr. Sorvino is awesome! My daughter, 18 years old, was terrified when she found out from her general dentist that she needed a root canal on a wisdom tooth. Luckily, we were referred to Dr. Sorvino. From the moment I called the office to schedule the appointment, I knew my daughter would be comfortable. The phone was answered by Laura who was both friendly and professional and found a time that fit my daughter's schedule. When we arrived at the office, Dr. Sorvino came out to the reception area to sit with my daughter and talk to her. She made sure to understand what was worrying my daughter about the visit before she seated her. As we went into the room, my daughter was laughing and smiling. Dr. Sorvino completed the root canal in two visits, each time using some laughing gas that made my daughter very comfortable. The second visit was so easy because the first had been pain and anxiety free. Dr. Sorvino called to check on how she was feeling the next day - certainly something that I haven't normally experienced. I can wholeheartedly recommend Dr. Sorvino. She was able to combine professionalism and warmth, excellence and concern. My daughter walked away from what could have been a horrible experience, with nothing but good things to say about her root canal and Dr. Sorvino. The final thing was that when our general dentist saw the final root canal she complimented how fantastic it was! I hope you never need a root canal, but if you do - look no further than Dr. Sorvino. You will be amazed at how pain free and easy she makes the experience.