Open full review
Review by
Ashley B.
on
August 15, 2017
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Practice At 221 W Colorado Blvd Pavilion Ii, Suite 945 - 221 W Colorado Blvd Pavilion Ii, Suite 945
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Horrible Patient Care and Follow-up”
My surgery was successful but I feel future patient should be warned about the terrible customer service and patient care I received from this practice. The night I stayed in the hospital was terrible. I threw up 4-5 time before a nurse gave me an anti-nausea medicine. After I was released, I called the office 4-5 time and finally emailed and called Dr. Kennedy to get a refill Overall terrible experience and to this day I have never been contacted by their office to do any post-op appt.
Comment - “ Horrible Patient Care and Follow-up ”
My surgery was successful but I feel future patient should be warned about the terrible customer service and patient care I received from this practice. The night I stayed in the hospital was terrible. I threw up 4-5 time before a nurse gave me an anti-nausea medicine. After I was released, I called the office 4-5 time and finally emailed and called Dr. Kennedy to get a refill Overall terrible experience and to this day I have never been contacted by their office to do any post-op appt.