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Review by Melissa E. on April 30, 2018 -
Foundcare Inc - 2151 45th St Suite 204
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Terrible experience during a time in which I needed the support of my doctor and his medical staff.”
I experienced a very unfriendly and unsupportive environment in which the staff is not helpful in accommodating me as a patient. For example, not returning my voice messages after leaving several urgent messages with the doctor, and not confirming appointments which I need as single mom who runs two businesses, and who is suffering from the loss of my 1 1/2 year olds father.
Comment - “ Terrible experience during a time in which I needed the support of my doctor and his medical staff. ”
I experienced a very unfriendly and unsupportive environment in which the staff is not helpful in accommodating me as a patient. For example, not returning my voice messages after leaving several urgent messages with the doctor, and not confirming appointments which I need as single mom who runs two businesses, and who is suffering from the loss of my 1 1/2 year olds father.