Review by
Anonymous
on
October 19, 2016
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Roane County Family Practice - 1855 TANNER WAY Suite 200
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Will let your meds run out”
Dr Laymance ignore my pharmacy request for a refill for 4 business days on my cholesterol meds. After the pharmacist sent a second request, his nurse called and said no refills because it's time for a yearly. I said you should send out yearly reminders instead of refusing to refill meds and letting patients run out. She said we don't send out reminders. You would think they would at least give you a 1 months refill and send a notification this is your last refill until you get your yearly. It's just wrong to let people run out of their meds and have to scramble to get them refill or in my case find a new doctor that is more caring and respectful. I do not recommend this doctor.
Comment - “ Will let your meds run out ”
Dr Laymance ignore my pharmacy request for a refill for 4 business days on my cholesterol meds. After the pharmacist sent a second request, his nurse called and said no refills because it's time for a yearly. I said you should send out yearly reminders instead of refusing to refill meds and letting patients run out. She said we don't send out reminders. You would think they would at least give you a 1 months refill and send a notification this is your last refill until you get your yearly. It's just wrong to let people run out of their meds and have to scramble to get them refill or in my case find a new doctor that is more caring and respectful. I do not recommend this doctor.