Open full review
Review by
Diana B.
on
May 22, 2019
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Dedra Hern Crna LLC - 1601 38th Ave N
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Excellent Experience”
I had my first eye done yesterday, cataract surgery and symfony lense implant. Everyone working at that office is friendly and helpful. Dr. Updegraff has great bedside manor and was very informative. He talked me through the whole cataract surgery, telling me exactly what was happening putting me at ease. The process was quick and painless. I go back next week for my other eye and feel very confident and with no anxiety. I highly recommend Dr. Updegraff.
Comment - “ Excellent Experience ”
I had my first eye done yesterday, cataract surgery and symfony lense implant. Everyone working at that office is friendly and helpful. Dr. Updegraff has great bedside manor and was very informative. He talked me through the whole cataract surgery, telling me exactly what was happening putting me at ease. The process was quick and painless. I go back next week for my other eye and feel very confident and with no anxiety. I highly recommend Dr. Updegraff.