Open full review
Review by
Mark B.
on
March 15, 2016
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Practice At 1405 Montgomery Dr - 1405 Montgomery Dr
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Not Rated
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Over Charge specialist”
Saw Dr. Starr after a 5 year period at a local clinic he visits once a month. I came in complaining of chronic shoulder pain and after a 15 minute appointment he gave me a very painful cortisone shot and sent me for Xray's and blood test. I never got a call back with any of the results and when I got my bill in addition to all the treatment charges was a $275 charge for new patient set up. When I called to complain I was told that after 5 years I was considered a new patient. I think this is outrageous and should not be allowed to happen!
Comment - “ Over Charge specialist ”
Saw Dr. Starr after a 5 year period at a local clinic he visits once a month. I came in complaining of chronic shoulder pain and after a 15 minute appointment he gave me a very painful cortisone shot and sent me for Xray's and blood test. I never got a call back with any of the results and when I got my bill in addition to all the treatment charges was a $275 charge for new patient set up. When I called to complain I was told that after 5 years I was considered a new patient. I think this is outrageous and should not be allowed to happen!