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Review by Ute C. on October 17, 2013 -
Family Healthcare Clinic - 11109 Surrey Hills
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“He Really Listens”
It had been a while since I went at the doctors. When I came in and was in my waiting room Mr. Nelson walked in. He took the time to really listen to all of my concerns. I didn't feel rushed or my thoughts ignored. I was going to change my doctor because I had moved but thank you Mr. Nelson for the great bedside manner and I will be coming back, but hopefully just not to soon.
Comment - “ He Really Listens ”
It had been a while since I went at the doctors. When I came in and was in my waiting room Mr. Nelson walked in. He took the time to really listen to all of my concerns. I didn't feel rushed or my thoughts ignored. I was going to change my doctor because I had moved but thank you Mr. Nelson for the great bedside manner and I will be coming back, but hopefully just not to soon.