Open full review
Review by
Cheryl P.
on
October 10, 2016
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Mountain Lakes Family Medicine - 10110 Clemson Blvd
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Difficult to get appointment”
Once you get in to see Dr. Booth she is nice and has a good bedside manner, however there are way too many times we have called to get an appointment to be seen in the near future and we always get told, " Go to urgent care or go to the ER." These are not issues that need to be taken care of in the ER where you sit for hours and hours because it is not a life-threatening problem. I thought things would improve when she joined another group, but they definitely have not.
Comment - “ Difficult to get appointment ”
Once you get in to see Dr. Booth she is nice and has a good bedside manner, however there are way too many times we have called to get an appointment to be seen in the near future and we always get told, " Go to urgent care or go to the ER." These are not issues that need to be taken care of in the ER where you sit for hours and hours because it is not a life-threatening problem. I thought things would improve when she joined another group, but they definitely have not.