Open full review
Review by
Anonymous
on
May 02, 2016
-
Gastro Health - Jupiter Medical Center Campus - 1002 S Old Dixie Hwy Suite 201
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not Rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Billing Nightmare”
I had great service with the Doctor, However the billing department is horrible. I received several bills 2 years later because they had mistakes on their on with insurance. I had been in an out the office several times. This is a huge fail on their part. Now after two years they want me to pay the difference on the charge. Horrible Customer Relations. They should eat the cost as it was their mistake not mine. I can no longer go back on my insurance as it out of the insured year. JUST HORRIBLE SERVICE!
Comment - “ Billing Nightmare ”
I had great service with the Doctor, However the billing department is horrible. I received several bills 2 years later because they had mistakes on their on with insurance. I had been in an out the office several times. This is a huge fail on their part. Now after two years they want me to pay the difference on the charge. Horrible Customer Relations. They should eat the cost as it was their mistake not mine. I can no longer go back on my insurance as it out of the insured year. JUST HORRIBLE SERVICE!