Review by
L. G.
on
July 19, 2016
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Neuroendovascular Surgery of Houston Northwest - 800 Peakwood Dr Ste 5d
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Not pleased”
Went in to see him on 6/30/2016 about a pituitary tumor and the issues that I am having. He did not read my medical report nor did he even have my film from my MRI. Went to write a script for medication but was worried about my ovaries on the medicine which I had to tell him if he would have read my report that I had a full hysterectomy 6 yrs. ago. Said he would send my doctor some medication that they could choose to use for headaches and then set up an appointment with the endocrinologist to take a look at my thyroid and follow up with the pituitary tumor. Left the room to set up an appointment and they could not because he did not send the request and said they would call. Two week later I called and the nothing still waiting. What did you charge my insurance company for you did nothing! MSU specialist - that he is not. My husband and I are very disappointed!
Comment - “ Not pleased ”
Went in to see him on 6/30/2016 about a pituitary tumor and the issues that I am having. He did not read my medical report nor did he even have my film from my MRI. Went to write a script for medication but was worried about my ovaries on the medicine which I had to tell him if he would have read my report that I had a full hysterectomy 6 yrs. ago. Said he would send my doctor some medication that they could choose to use for headaches and then set up an appointment with the endocrinologist to take a look at my thyroid and follow up with the pituitary tumor. Left the room to set up an appointment and they could not because he did not send the request and said they would call. Two week later I called and the nothing still waiting. What did you charge my insurance company for you did nothing! MSU specialist - that he is not. My husband and I are very disappointed!