Review by
A. D.
on
September 28, 2016
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0 - 1845 Walnut St Ste 1650
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Very unprofessional”
DO NOT VISIT. A complete waste of time. I was scheduled for an appointment for 10:30 am, I got there on time and was asked to wait in the consultation room for the doctor. I peaked my head out of the consultation room after about 40 minutes of patiently waiting, and the front desk girl promised that the doctor has not forgotten about me and will be right in. I waited for close to 1 hour (more specifically 53 minutes) for the doctor to come in and she never did. I decided to finally ask for my insurance copay to be returned and I walked out. I have the feeling this happens quite often as the front desk girl did not even apologize or try to deter me from leaving. If you value your time and money I suggest you do not consider going here even as a last resort. FYI they have a camera in the exam room as well, which I found disturbing. Overall VERY UNPROFESSIONAL.
Comment - “ Very unprofessional ”
DO NOT VISIT. A complete waste of time. I was scheduled for an appointment for 10:30 am, I got there on time and was asked to wait in the consultation room for the doctor. I peaked my head out of the consultation room after about 40 minutes of patiently waiting, and the front desk girl promised that the doctor has not forgotten about me and will be right in. I waited for close to 1 hour (more specifically 53 minutes) for the doctor to come in and she never did. I decided to finally ask for my insurance copay to be returned and I walked out. I have the feeling this happens quite often as the front desk girl did not even apologize or try to deter me from leaving. If you value your time and money I suggest you do not consider going here even as a last resort. FYI they have a camera in the exam room as well, which I found disturbing. Overall VERY UNPROFESSIONAL.