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Review by Anonymous on November 17, 2017 -
Practice - 1950 W Frye Rd Building B
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Not very nice to patients”
I have seen Dr. Reyes-Hailey three years ago. She might be a good doctor , but I did not feel good visiting her. She always behaved not with patience, seemed like that she did not have time with me or answer my questions. At the time I had gestational diabetes, so I was nervous and like to ask questions. She said "why you need to ask this, you just need to follow the professional advices from me". I felt depressed each time I visited her, and eventually I changed another NP and then felt better.
Comment - “ Not very nice to patients ”
I have seen Dr. Reyes-Hailey three years ago. She might be a good doctor , but I did not feel good visiting her. She always behaved not with patience, seemed like that she did not have time with me or answer my questions. At the time I had gestational diabetes, so I was nervous and like to ask questions. She said "why you need to ask this, you just need to follow the professional advices from me". I felt depressed each time I visited her, and eventually I changed another NP and then felt better.