Open full review
Review by
Cathy C.
on
February 13, 2014
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Practice - 868 Fonnic Dr
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Positive Review”
I needed to establish care with a therapist here in Nashville after living else where for a number of years. I called and left a message @ 4:00 pm Friday afternoon and frankly did not expect to hear back from Dr Edwards until the middle of the next week. 25 minutes later she called, we spoke for a few minutes, and due to my "issues" she met with me that same evening at 5:30 pm. We have been meeting weekly since then (mid - Dec 2013) and I feel she is really challenging me. I leave each session feeling better, not because she "gives me all the answers", but because we really dig deep..., I do "home work"..., she is very down to earth..., a God-send!
Comment - “ Positive Review ”
I needed to establish care with a therapist here in Nashville after living else where for a number of years. I called and left a message @ 4:00 pm Friday afternoon and frankly did not expect to hear back from Dr Edwards until the middle of the next week. 25 minutes later she called, we spoke for a few minutes, and due to my "issues" she met with me that same evening at 5:30 pm. We have been meeting weekly since then (mid - Dec 2013) and I feel she is really challenging me. I leave each session feeling better, not because she "gives me all the answers", but because we really dig deep..., I do "home work"..., she is very down to earth..., a God-send!