Open full review
Review by
Dennis G.
on
April 25, 2018
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Ecare Hawaii LLC - 633 Ponahawai St Ste 101
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“first visit last visit...”
Upon my first visit to this doctors office I arrived at 8:20 for what I thought was a schedules 8:30 appointment. The immediate reaction from the receptionists was very rude as I was told I was late and that I would have to reschedule.
I tried to speak with the doctor but instead told that would be impossible. I was seen my an "administrator" who told me the same. The doctor did not have even a minute for me even though it was a 40 minute appointment which we obviously
got wrong. No mas!
Comment - “ first visit last visit... ”
Upon my first visit to this doctors office I arrived at 8:20 for what I thought was a schedules 8:30 appointment. The immediate reaction from the receptionists was very rude as I was told I was late and that I would have to reschedule. I tried to speak with the doctor but instead told that would be impossible. I was seen my an "administrator" who told me the same. The doctor did not have even a minute for me even though it was a 40 minute appointment which we obviously got wrong. No mas!