Open full review
Review by
T. M.
on
April 22, 2015
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Bay Area Eye Institute - 3242 Cove Bend Dr
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Horrible Experience”
His staff and office manager are terrible to work with. The appointment took forever and the staff was rude. Their billing practices are shady at best. I would NEVER recommend this office. After two years they still aren't billing my insurance correctly so I will be paying out of pocket. I have spent more than 20 hours dealing with them with no luck.....
Comment - “ Horrible Experience ”
His staff and office manager are terrible to work with. The appointment took forever and the staff was rude. Their billing practices are shady at best. I would NEVER recommend this office. After two years they still aren't billing my insurance correctly so I will be paying out of pocket. I have spent more than 20 hours dealing with them with no luck.....