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Review by T. M. on April 22, 2015 -
Bay Area Eye Institute - 3242 Cove Bend Dr
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Horrible Experience”
His staff and office manager are terrible to work with. The appointment took forever and the staff was rude. Their billing practices are shady at best. I would NEVER recommend this office. After two years they still aren't billing my insurance correctly so I will be paying out of pocket. I have spent more than 20 hours dealing with them with no luck.....
Comment - “ Horrible Experience ”
His staff and office manager are terrible to work with. The appointment took forever and the staff was rude. Their billing practices are shady at best. I would NEVER recommend this office. After two years they still aren't billing my insurance correctly so I will be paying out of pocket. I have spent more than 20 hours dealing with them with no luck.....