Review by
C. K.
on
September 19, 2016
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Practice - 5741 Bee Ridge Rd Ste 490
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“2 Stars - Good Doctor Fair support”
Had a great visit with the doctor to fix a trauma I had to my foot, but...Brought my own X-Ray from ERoom, would not accept - stated as Protocol, order a whole new set of XRays then could not find the object on the XRay they just took. I had to point it out and tell them where to look. Sent me in for further MRI, never followed up. Insisted specific MRI due to professionalism of the Radiologist there. I never received feedback. I received a Band Aid, no follow up and luckily the object was rejected from my foot after 2 weeks.
I would be concerned about the detail at which they approach your specific need and ask a lot of questions. I like Dr Cottom but the lack of follow up and reliance on a poor third party for billing would make me avoid that office in the future.
Called office because they never sent a bill. I have copied of the endless paperwork they made me fill out and they filled in the address wrong when transcribing from my paperwork to their system I assume.
They outsourced their billing to Practice works MD and they have low quality of response when I called them to see if I could get some billing details so I knew if there were any charges.
Comment - “ 2 Stars - Good Doctor Fair support ”
Had a great visit with the doctor to fix a trauma I had to my foot, but...Brought my own X-Ray from ERoom, would not accept - stated as Protocol, order a whole new set of XRays then could not find the object on the XRay they just took. I had to point it out and tell them where to look. Sent me in for further MRI, never followed up. Insisted specific MRI due to professionalism of the Radiologist there. I never received feedback. I received a Band Aid, no follow up and luckily the object was rejected from my foot after 2 weeks. I would be concerned about the detail at which they approach your specific need and ask a lot of questions. I like Dr Cottom but the lack of follow up and reliance on a poor third party for billing would make me avoid that office in the future. Called office because they never sent a bill. I have copied of the endless paperwork they made me fill out and they filled in the address wrong when transcribing from my paperwork to their system I assume. They outsourced their billing to Practice works MD and they have low quality of response when I called them to see if I could get some billing details so I knew if there were any charges.