Firefly Health

“Positive”

She listens well and made suggestions on what to have checked.

“Carolyn is phenomenal!”

I am so impressed with the care I receive from Carolyn. She is caring, knowledgeable, professional and very quick to respond to my messages. She does an excellent job of explaining whatever may be going on with me and is very patient and kind. I have complete faith that with Carolyn and Firefly Health that I am receiving the highest quality care possible. I am so grateful for Carolyn and the rest of the medical team. I thank my lucky stars that I have found them!

“I never imagined that seeing a provider online could be the best medical experience I've ever had.”

Carolyn is gentle, caring, and down to earth. She listens well and is thorough. During this time when we are trying to pinpoint what might be a somewhat complicated health problem, just knowing that I can reach out to her and the team at Firefly when I need help and get help quickly is quite literally a lifesaver.

“Very helpful”

Friendly, made me feel comfortable and was very clear with her questions and reason for diagnosis

“It’s new to me. But felt good”

To soon to tell

“Good. Listens.”

I trust Carolyn

“She was excellent.”

She did tell me she would send me an email with an email address for me to send all my blood work results. I never received anything. Not sure what I should do at this point.

“Comfortable”

Always professional and knowledgeable

“Satisfy with the visit”

Excellent communication
Able to get me the medication needed to make me feel better

“Top quality health care”

As usual with Firefly, I love the convenience of having my doctors appointments virtual. There is no wasted time driving to the appointment, sitting in a waiting room, followed by further waiting in the treatment rooms. The doctor showed up on time for the virtual appointment, we discussed all relevant issues and a treatment plan was proposed which I agreed to. The doctor did not push medications, and urged good health through better diet and exercise. I think Firefly is great and would recommend them to anyone!

“As a new patient she put me at ease.”

I’m a nurse and very use to interacting with practitioners. FNP Saad conveyed professionalism and took a clear interest in my issue. I had a very positive interaction and as someone who doesn’t go to the doctor unless I’m VERY ill or have had an issue for an extended period of time this form of care is a much better fit for me. I believe that I will take better care of myself from now on as a direct result of this platform.

“Best doctor ive ever had”

Listened to everything i was feeling and always here for me and willing to go through hard times with me

“Positive and productive”

Communication was very effective despite it being a virtual visit

“Attentive and considerate”

I came into the appointment having not been seen by a primary care provider in many years. Fabiana helped me navigate addressing any concerns or questions I had and provided me was a plan to address general wellness questions and concerns that were not at the forefront of my mind, but likely should have been, in a way that did not seem as though she was just trying to order tests and procedures for billing sake. Overall, a very good experience.

“Great experience”

I had a great experience with Carolyn Chandler! Firefly is an easy to use, convenient app. I’m so glad I found it.

“I have never been comfortable with an NP before Carolyn”

Super easy to talk to, seems genuinely interested in helping me with my issues.

“Awesome fast care”

Carolyn was very helpful and made everything so easy , thank you

“Relieved and ready to take care of myself now!”

Had an excellent visit with Carolyn Chandler and felt fully heard and comfortable with next steps.

“Thorough, caring and efficient.”

Carolyn knows me and my history and has been great to work with over the past couple years managing my hip pain and pre-op work.

“Ease”

Talking to Carolyn was very easy and pleasant. She listened to all of my concerns and she was able to answer all of my questions. So comfortable!

“Very helpful.”

My first time meeting Caroline today, and I have a lot of problems! She calmly went through all of them. It was a very positive experience.

“Extremely knowledgeable and and easy to talk too.”

1000% professional

“First time firefly and I won’t go back”

Fabiana was on time for the call and extremely friendly. She answered all my questions and explained how FireFly provides care and health plans. I felt confident talking with her and knowing I wasn’t going to be just another number at an office. While one hopes they don’t need the doctor often, I can say I look forward to my next “visit”. Thank you!

“Clear and Helpful”

It was easy to chat and she listened to my concerns, and also gave me a clear timeline of the steps she will do to address them.
It was my first online visit and I am pleased.
And can chat anytime I need, in case I have extra questions.
A really good way to have the PCP always handy.

“Fabiana Saad is simply fantastic and extremely knowledgeable of”

She is an excellent listener and very articulate is she addressed my health concerns. The most important take out after my visit with Fabiana is TRUST. I will recommend her to my family and friends. She is awesome.

“I feel heard!”

Being able to speak about my issues and knowing that I’m going to receive good guidance and actionable information is a wonderful feeling.

“Extremely efficient and easy process”

Fabiana Saad was friendly, easy to talk to and made a new experience for myself easy and comfortable.