Open full review
Review by
Anonymous
on
May 16, 2021
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Danville Center - 915 San Ramon Valley Blvd Ste 100
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Definition of a True Specialist”
Years of “doctors” and Dr. Cheng to me is the only one that fits the Definition of what we refer to as a Dr. Just the fact that he remembered me after only a couple visits years ago speaks volumes.
He actively listens and you can see the wheels turning while he’s processing the diagnosis, treatment, etc. I first saw him years ago with fibromyalgia being just one of my diagnoses and never was I made to feel as if it’s all in my head as almost every other doctor did.
Comment - “ Definition of a True Specialist ”
Years of “doctors” and Dr. Cheng to me is the only one that fits the Definition of what we refer to as a Dr. Just the fact that he remembered me after only a couple visits years ago speaks volumes. He actively listens and you can see the wheels turning while he’s processing the diagnosis, treatment, etc. I first saw him years ago with fibromyalgia being just one of my diagnoses and never was I made to feel as if it’s all in my head as almost every other doctor did.