Open full review
Review by
George W.
on
June 21, 2017
-
Practice - 4350 S National Ave Suite B116
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
-
Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Post visit follow-up”
I scheduled a follow-up appointment to review the results of my MRI's (both shoulders) for Wed. 6/21/2017 at 12:45. I arrived a little early and check in with the desk and she commented that I was checked in. I waited until 2PM and I had still not been called in to see the Dr.. While waiting to see the Dr. another 11 patients came in and each were call back to the exam rooms. Finally I informed the receptionist that I had been waiting over an hour, I received no response.
So at that point I tol
Comment - “ Post visit follow-up ”
I scheduled a follow-up appointment to review the results of my MRI's (both shoulders) for Wed. 6/21/2017 at 12:45. I arrived a little early and check in with the desk and she commented that I was checked in. I waited until 2PM and I had still not been called in to see the Dr.. While waiting to see the Dr. another 11 patients came in and each were call back to the exam rooms. Finally I informed the receptionist that I had been waiting over an hour, I received no response. So at that point I tol