Open full review
Review by
K. S.
on
October 12, 2015
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Idaho Skin Institute - 147 W Chubbuck Rd
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Makes you feel rushed and not cared about.”
Was told there was not enough time to help me, and that I would have to make a return appointment. When I had told the receptionist what I specifically needed an appointment for, She said, "I have another patient in less than 15 minutes." So, instead of doing the right thing and spending the time the patient needed and is paying for, she pushes another appointment on you so you have to pay for two appointments. Wasn't helped at all but was charged for this visit.
Will never return.
Comment - “ Makes you feel rushed and not cared about. ”
Was told there was not enough time to help me, and that I would have to make a return appointment. When I had told the receptionist what I specifically needed an appointment for, She said, "I have another patient in less than 15 minutes." So, instead of doing the right thing and spending the time the patient needed and is paying for, she pushes another appointment on you so you have to pay for two appointments. Wasn't helped at all but was charged for this visit. Will never return.